REFUND POLICY

At Xingova, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we are here to help.

Eligibility for Returns

• Items can be returned within 30 days of delivery

• Products must be unused and in their original packaging with all tags attached

• Proof of purchase (order confirmation or receipt) is required

Refund Process

• Once we receive and inspect your return, we will notify you via email

• Approved refunds will be credited back to your original payment method within 5-10 business days

Non-Refundable Items

• Gift cards, clearance items, and personalized products are non-refundable

Exchanges

• We accept exchanges for defective or damaged products

• Please contact us at service@xingova.com before sending items back

Return Shipping

• Customers are responsible for return shipping costs unless the product arrives damaged or incorrect

• We recommend using a trackable shipping service to ensure safe return

Need Help?
For any questions or to start a return, contact our support team at service@xingova.com.