REFUND POLICY

At Xingova, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we are here to help.

Items can be returned within 30 days of delivery.

Products must be unused, clean, and in their original packaging.

Proof of purchase (order confirmation or receipt) is required.

Once we receive and inspect your return, we will notify you via email.

Approved refunds will be credited back to your original payment method within 5–10 business days.

Gift cards, clearance items, and personalized products are non-refundable.

We accept exchanges for defective or damaged products. Please contact us before sending items back.

Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.

We recommend using a trackable shipping service to ensure safe return.

For any questions or to start a return, contact our support team at 📧 service@xingova.com.

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